|
Routine Maintenance |
$110 / hr |
$90 / hr |
$85 / hr |
Yes |
|
Scheduled Maintenance |
|
|
|
|
|
Trouble Calls Business Hours |
No |
$90 / hr |
$85 / hr |
Yes |
Two hour response for mission
critical
problems during
the hours of 7:30-4:30 |
|
|
|
|
|
Phone/Web Support |
$110 / hr |
$90 / hr |
$85 / hr |
Yes |
Two hour response for mission
critical
problems during
the hours of 7:30-4:30 |
|
|
|
|
|
Web Support |
No |
Yes |
Yes |
Yes |
|
Help desk and knowledgebase access |
|
|
|
|
|
Monthly Fee |
no |
$170.00 |
$400.00 |
Contact Us |
| |
|
Monthly fee includes
2 hours per month of Routine and/or phone support (to be scheduled by customer and TECHSOFT) |
Monthly fee includes
5 hours per month of Routine and/or phone support (to be scheduled by customer and TECHSOFT) |
Engineer at your
location during
normal
business
hours |
| |
